ATA186 CONFIGURATION INSRUCTIONS
1.
Configuring your IP Address
3.
Outbound Account Configuration
4.
Inbound (Receiving Calls) and Outbound (Making Calls) Account Configuration
5.
Configuring a Second Account
6.
Bandwidth and Voice Quality
1. Configuring your IP Address This section of the help page will
instruct you how to configure your Cisco ATA via DHCP or with a Static
IP address. DHCP Configuration If your network utilizes a DHCP Server
to assign IP Addresses to network devices, or if you are connecting
the ATA to a home router such as a Linksys
or Netgear router, please do the following:
1.
Plug your ATA into your Network and connect
the power cord.
2.
Connect an analog telephone into the “phone
1” port on the back of the ATA
3.
Pick up the telephone and press the button
on top of the ATA. You will hear a voice prompt that says “Configuration
Menu.”
4.
Press the keys 2, 0, # on your
analog phone. Then press 1, # to enable DHCP. Then press 3
to save your configuration settings. Wait until the red light on the
ATA stops flashing and hang up the phone. (If after two minutes, the
ATA continues to have a steady flashing red light, then you are not
behind a DHCP server and will need to configure a Static IP. Please
see below for instructions on how to configure a Static IP.)
5.
Pick up the phone and press the button
on top of the ATA. You will hear a voice prompt that says “Configuration
Menu.”
6.
Press the keys 8, 0, # on your
analog phone. The system will now read back the IP address of your ATA.
Please write it down. If the IP address you hear is 0.0.0.0 then either
your network does not have a DHCP server (in which case you should proceed
to the Static IP Configuration below) or your DHCP Server is not assigning
an IP address to the ATA (in which case you should contact your network
administrator for assistance).
7.
Hang up the telephone and proceed to section
2 to upgrade your ATA firmware. Static IP Configuration
1.
Please acquire the following information
from your Internet Service Provider or IT Administrator: “IP Address,”
“Default Gateway,” and “Subnet Mask,” and “DNS Server IP.”
2.
Plug your ATA into your Network and connect
the power cord.
3.
Connect an analog telephone into the “phone
1” port on the back of the ATA
4.
Pick up the telephone and press the button
on top of the ATA. You will hear a voice prompt that says “Configuration
Menu.”
5.
Press 2, 0, # on your analog phone
to access the DHCP Menu.
6.
Press 0, # to disable DHCP on your ATA.
7.
Press 3 to save the setting.
8.
Press 1, # to access the IP Address
Menu.
9.
Enter your IP Address using the *
key in place of the “.” (i.e. 123*45*67*89
to represent the IP Address 123.45.67.89) and press the # key.
10.
Press 3 to save the setting.
11.
Press 2, # to access the Default
Gateway Menu.
12.
Enter your Default Gateway using the *
key in place of the “.” (i.e. 123*45*67*89
to represent the Gateway 123.45.67.89) and press the # key.
13.
Press 3 to save the setting.
14.
Press 1, 0, # to access the Subnet
Mask Menu.
15.
Enter your Subnet Mask using the *
key in place of the “.” (i.e. 123*45*67*89
to represent the Subnet Mask 123.45.67.89) and press the # key.
16.
Press 3 to save the setting.
17.
Press 9, 1, 6, # to access the DNS Server IP Menu.
18.
Enter your DNS Server IP using the * key
in place of the “.” (i.e. 123*45*67*89 to represent
the DNS IP 123.45.67.89) and press the # key.
19.
Press 3 to save the setting.
20.
Hang up the telephone and proceed to Section
2 to upgrade your ATA firmware. 2. Version Upgrade In order to utilize our service with an ATA, you must
be running version 2.16 (build 030401) or higher of the software. For
your convenience, we have made available the most recent firmware and
build on our servers. Please follow the instructions below to upgrade
your firmware.
1.
Pick up the phone and press the button
on the ATA. You will hear the prompt “configuration Menu.”
2.
Press 1,0,0,#
to access the upgrade menu.
3.
Enter the following IP address and
port information into the phone exactly as listed: 213*137*73*159*8000#
4.
After a short time (up to 2 minutes),
you will hear the words “Upgrade Successful.”
5.
Proceed to Section 3 if you are configuring
the ATA to place outbound calls only, or proceed to Section 4 if you
are configuring the ATA to receive and place calls. If
you hear the words “Upgrade Failed,” there is a problem with the network
configuration of the ATA, meaning you have either not acquired an IP
address or you are behind a firewall or proxy preventing access to our
server. Please contact your network administrator for more assistance,
or refer to your user’s manual for your home firewall or router. 3. Outbound Account Configuration This section will instruct you how
to configure to use your ATA for Outbound Calling ONLY (If your account
is configured for receiving Inbound Calls, please go directly to Section
4). Your ATA will be configured differently if you are behind a
NAT, so please confirm this with the User Documentation from your home
router. If you are in an office environment, please speak to your IT
Administrator before continuing with the configuration. Standard Configuration
1.
Please go to the Configuration Web page
of your ATA. To access this page, please type the following into your
web browser: http://aaa.bbb.ccc.ddd/dev where “aaa.bbb.ccc.ddd”
represents the IP address of your ATA.
2.
Please put the shown values into the fields
displayed below. Please do not
change the values in any of the other fields except those listed below.
To do so may cause your ATA not to work properly.
Click
NAT Configuration
1.
Please go to the Configuration Web page
of your ATA. To access this page, please type the following into your
web browser: http://aaa.bbb.ccc.ddd/dev where “aaa.bbb.ccc.ddd”
represents the IP address of your ATA.
2.
Please enter the following information
into the corresponding fields of your ATA Configuration Web page .Please do not change the values in any of the other
fields except those listed below. To do so may cause your ATA not to
work properly.
Click
4. Inbound (Receiving Calls) and Outbound (Making Calls) Account Configuration This section will instruct you how
to configure to use your ATA for Inbound AND Outbound Calling (If your
account is only configured to make Outbound Calls, please go directly
to Section 3). Your ATA will be configured differently if you are behind
a NAT, so please confirm this with your IT Administrator before continuing
with the configuration. Standard Configuration
1.
Please go to the Configuration Web page
of your ATA. To access this page, please type the following into your
web browser: http://aaa.bbb.ccc.ddd/dev where “aaa.bbb.ccc.ddd”
represents the IP address of your ATA.
3.
Please enter the following information
into the corresponding fields of your ATA Configuration Web page. Please do not change the values in any of the
other fields except those listed below. To do so may cause your ATA
not to work properly.
Click
NAT Configuration
1.
Please go to the Configuration Web page
of your ATA. To access this page, please type the following into your
web browser: http://aaa.bbb.ccc.ddd/dev where “aaa.bbb.ccc.ddd”
represents the IP address of your ATA.
4.
Please enter the following information
into the corresponding fields of your ATA Configuration Web page. Please do not change the values in any of the
other fields except those listed below. To do so may cause your ATA
not to work properly.
Click
5. Configuring a Second Account If you would like to configure
your ATA to use 2 accounts (one for each port), please first configure
the ATA for a single account as described in Section 3 or Section 4
above. Once you have done this, please add the additional information
into the following fields according to your account type. OUTBOUND ONLY
INBOUND AND OUTBOUND:
6. Bandwidth and Voice Quality
Please
use the following bandwidth guidelines to enable your ATA to provide
the best voice quality for your calls: If
the speed of your Internet connection is GREATER than 128kbps, please
configure the following fields with the listed values:
If
the speed of your Internet connection is LESS than 128kbps, please configure
the following fields with the listed values:
PLEASE NOTE: Your voice quality may become slightly degraded if you are using your ATA while at the same time using your bandwidth to surf the internet, download files, or other online activities.
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